How do I change/retrieve my profile manager password?
Open your profile manager page and select Change Password. Type in the new password and confirm.
Note: If you change your password from your profile manager page, this change will NOT show on your Freedom Web Filter account profile. This is for an accountability system, as you need to keep the profile manager password private with no way to retrieve it.
If you changed your password from the profile manager page and you need it for any reason, simply contact us requesting we change your profile manager password. If you want to specify what to change it to you can, or we can generate a secure password for you. You MUST include your security question and answer or we will email you back requesting these before we will make any changes. We must know the person requesting the password change is the actual account holder. We will then email you to confirm the change.