Reports

Why am I not receiving the reports in my email?
How do I add a second email address to my reports?

Why am I not receiving the reports in my email?

    • Be sure you add support@freedomwebfilter.com to your approved address list to make sure that your reports aren’t being sent to your spam folder.

    • Note: Filter Reports are generated and emailed every night at 12 AM

How do I add a second email address to my reports?

    • You can add additional email addresses to your reports by adding a comma “,” after the first email address, then click to save changes.

    • Click the test button then check both email address to verify you have received the test email at both address.

    • If you did not get the test email at the second address, check to be sure you placed the comma right after the first email address.

    • Example: address1@freedomwebfilter.com, address2@freedomwebfilter.com